Contact us

Do you have a question? Send us a message and we will respond to you as soon as possible. Normally we respond within 1 work day. 

Do you have a question about your order?

Include your ordernumber in your message so we can help you even faster.

Contact information

+31 85 – 06 07 444

Monday – Friday, from 08.30 CET until 18.00 CET

Local phone charges apply

Email: info@flashcardsandstationery.com

You can always send us a message via Facebook or Instagram DM

Company Info / Impressum

Flashcards & Stationery is a brand by:

Flashcards Company V.O.F.
Koperslagerstraat 29
8601 WL Sneek
The Netherlands

info@flashcardsandstationery.com
+31 85 06 07 444

Dutch Chamber of Commerce: 71215204
VAT: NL8586.26.627.B01

IBAN: NL08TRIO0379274744
BIC: TRIONL2U

Owners:
M. Keetman | P. Kleiberg

 

The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at http://ec.europa.eu/consumers/odr/

We are ready to participate in extra-judicial dispute settlement proceedings before a consumer dispute resolution body.

FAQ

Here you find the most used FAQ's

How many flashcards do I need?

Take a look at our page with advice about the amount of flashcards our customers use for their courses/studies.

When will my order arrive?

Shipping varies from 1 to 18 days, depending on your country. Check for the specific shipping information for your country our page ‘payment & shipping‘. 

When you order, you always get a track&trace email from our partner PostNL (Royal Dutch Mail). Usually we ship all orders that are placed before 16.00 CET the same day. 

What are the payment options?

You can use almost every regular payment option, like creditcard, PayPal, Banktransfer and more. Look for all options on our page ‘Payment and Shipping‘.

I have not received an order confirmation

First, check your spambox, unfortunately sometimes our email disappears in unwanted mail. It’s not there either? Please contact us, we will found out what happened and solve it for you. 

To all the FAQ's