Contact us

Do you have a question? Send us a message and we will respond to you as soon as possible. Normally we respond within 1 work day. 

Do you have a question about your order?

Include your ordernumber in your message so we can help you even faster.

    Contact information

    +31 85 – 06 07 444

    Monday – Friday, from 08.30 CET until 18.00 CET

    Local phone charges apply

    Email: info@flashcardsandstationery.com

    You can always send us a message via Facebook or Instagram DM

    Company Info / Impressum

    Flashcards & Stationery is a brand by:

    Flashcards Company BV
    Koperslagerstraat 29
    8601 WL Sneek
    The Netherlands

    info@flashcardsandstationery.com
    +31 85 06 07 444

    Dutch Chamber of Commerce: 83286594
    VAT: NL8586.26.627.B01

    IBAN: NL08TRIO0379274744
    BIC: TRIONL2U

    Owners:
    M. Keetman | P. Kleiberg

     

    The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at http://ec.europa.eu/consumers/odr/

    We are ready to participate in extra-judicial dispute settlement proceedings before a consumer dispute resolution body.

    FAQ

    Here you find the most used FAQ's

    How many flashcards do I need?

    Take a look at our page with advice about the amount of flashcards our customers use for their courses/studies.

    When will my order arrive?

    Shipping varies from 1 to 18 days, depending on your country. Check for the specific shipping information for your country our page ‘payment & shipping‘. 

    When you order, you always get a track&trace email from our partner PostNL (Royal Dutch Mail). Usually we ship all orders that are placed before 16.00 CET the same day. 

    What are the payment options?

    You can use almost every regular payment option, like creditcard, PayPal, Banktransfer and more. Look for all options on our page ‘Payment and Shipping‘.

    I have not received an order confirmation

    First, check your spambox, unfortunately sometimes our email disappears in unwanted mail. It’s not there either? Please contact us, we will found out what happened and solve it for you. 

    To all the FAQ's