Contact us
Do you have a question? Send us a message and we will respond to you as soon as possible. Normally we respond within 1 work day.
Do you have a question about your order?
Include your ordernumber in your message so we can help you even faster.
Contact information
+31 85 – 06 07 444
Monday – Friday, from 08.30 CET until 18.00 CET
Local phone charges apply
Email: info@flashcardsandstationery.com
You can always send us a message via Facebook or Instagram DM
Company Info / Impressum
Flashcards & Stationery is a brand by:
Flashcards Company BV
Koperslagerstraat 29
8601 WL Sneek
The Netherlands
info@flashcardsandstationery.com
+31 85 06 07 444
Dutch Chamber of Commerce: 83286594
VAT: NL8586.26.627.B01
IBAN: NL08TRIO0379274744
BIC: TRIONL2U
Owners:
M. Keetman | P. Kleiberg
The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at http://ec.europa.eu/consumers/odr/
We are ready to participate in extra-judicial dispute settlement proceedings before a consumer dispute resolution body.
[/col] [/row] [row] [col span__sm=”12″]FAQ
[accordion title=”Here you find the most used FAQ’s”] [accordion-item title=”How many flashcards do I need?”]Take a look at our page with advice about the amount of flashcards our customers use for their courses/studies.
[/accordion-item] [accordion-item title=”When will my order arrive?”]Shipping varies from 1 to 18 days, depending on your country. Check for the specific shipping information for your country our page ‘payment & shipping‘.
When you order, you always get a track&trace email from our partner PostNL (Royal Dutch Mail). Usually we ship all orders that are placed before 16.00 CET the same day.
[/accordion-item] [accordion-item title=”What are the payment options?”]You can use almost every regular payment option, like creditcard, PayPal, Banktransfer and more. Look for all options on our page ‘Payment and Shipping‘.
[/accordion-item] [accordion-item title=”I have not received an order confirmation”]First, check your spambox, unfortunately sometimes our email disappears in unwanted mail. It’s not there either? Please contact us, we will found out what happened and solve it for you.
[/accordion-item] [/accordion] [gap] [button text=”To all the FAQ’s” link=”/faq/”] [/col] [/row]